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Shipping Information and Policies

Shipping Info & Policies
Your privacy is of utmost importance to us. We do not sell our mailing lists or share your personal information with anyone. The information you provide will only be used to process your order and, if requested, to send email updates.
Terms & Conditions
Use your MasterCard, Visa, or Discover to order on-line from The Quilted Forest. Your order will ship within 3 business days. If your order has not arrived within 2 weeks, please call The Quilted Forest at 641-585-2438 or e-mail dan.robson76@gmail.com.
Refunds & Returns
  •             We will happily replace any merchandise which was sent in error or has a manufacturer’s defect, provided the merchandise is returned to us in the original condition.
  •             We cannot refund books, magazines, patterns, blocks of the month, quilt kits, or any opened pre-packaged items.
  •             Insurance and shipping charges are non-refundable. Customer pays return shipping.
  •             All returns must include a shipping receipt from The Quilted Forest and be returned within 30 days of purchase. Item must be in saleable condition. Do not return any item without first obtaining authorization from The Quilted Forest. Your credit card will be credited for the returned item only, minus shipping fees.
  •             Sales of clearance merchandise are final. No returns will be accepted on these items.
  •             All international sales are final. No returns or refunds on international orders.
Shipping and Handling
  •             Most packages are shipped via US Postal Service unless requested otherwise (additional charges will apply if applicable.) We will ship your items within three business days whenever possible. If an item is out of stock you will be notified and we will ship it as soon as possible.
  •            We are always happy to accommodate special requests for more immediate delivery (such as Next Day delivery) and will charge actual fees. Please email all special requests to dan.robson76@gmail.com, or call us at (641) 585-2438.
  •              If you have any questions about shipping charges, please call us at (641) 585-2438 or email dan.robson76@gmail.com.
  •              Insurance is not added unless requested by calling us at (641) 585-2438 or emailing us at dan.robson76@gmail.com. The additional charge will be added to your invoice.
  •            We are not responsible for lost, damaged or stolen merchandise.
Sales Tax
Orders placed from within the state of Iowa will have 7.0% sales tax added. International orders (outside the US) may be subject to customs duties and taxes.